I would like to know what are the information systems used by Domino's Pizza and how are they used?

Dominos Pizza Information Systems

 

The information systems used by Domino's Pizza include the Company’s Management Information System (MIS). This system involves Dominos mission and vision, the analysis of its market environment; the formulation of its organizational plan, and the preparation of its work flow. This system additionally includes its employee training, the preparation of data collection and forms, as well as the allocation of different Company budgets.

Dominos Pizza also has its Information...

Dominos Pizza Information Systems

 

The information systems used by Domino's Pizza include the Company’s Management Information System (MIS). This system involves Dominos mission and vision, the analysis of its market environment; the formulation of its organizational plan, and the preparation of its work flow. This system additionally includes its employee training, the preparation of data collection and forms, as well as the allocation of different Company budgets.

Dominos Pizza also has its Information Technology (IT) Systems. Computer Weekly noted, as far back as in 2011, that improvements to the Company’s IT systems were designed to make web and mobile customer ordering procedures easier. (October 11, 2011 – computerweekly.com – “Domino’s Pizza enhances IT systems…”).

Dominos Pizza also has its Decisional Support System. This particular database is employed to, “store the data to aid Managerial Decision Making.” The Company also has its online ordering system, which gathers specific information from its customers to ensure a satisfying, positive, and correct ordering experience resulting in the proper food delivered to customers’ homes. It is vital that Dominos Pizza constantly refines and upgrades this system to be a premier experience for customers or it risks “consumer frustration” and its customers migrating to its competitors who may have a more user-friendly system.

This online system gathers the following information: whether a customer wants delivery or carry out; from what location; and where they are (at a house, apartment, business, campus or base, hotel, or somewhere else. In addition, this system collects the following information: street address. City, State or Province (Canada) and ZIP or Postal Code (Canada).

Furthermore, Dominos Pizza has its PULSE™ Point-Of-Sale (POS) system. The design of this MIS (Management Information System) is to perfect operating efficiencies, and provide the Company’s management team with relevant, useful, and timely access to financial and marketing data. The design of this system is also to lessen store and corporate administrative time and costs.